Privacy policy
Crazy Car Electronics
Effective Date: 01-01-2024
Crazy Car Electronics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, regardless of where you access our site from.
1. Important Information & Who We Are
Purpose of This Privacy Policy
This Privacy Policy explains how Crazy Car Electronics collects and processes your personal data when you:
Visit our website
Purchase a product
Sign up for marketing communications
Contact customer support or participate in promotions
Data Controller
Crazy Car Electronics is the controller responsible for your personal data.
Contact Details:
Legal Entity Name: Crazy Car Electronics
Business Address: World Trust Tower 7C, 50 Stanley Street, Hong Kong
You have the right to lodge a complaint with a data protection authority at any time. However, we encourage you to contact us first so we can address your concerns directly.
2. Personal Data We Collect
We may collect, use, store, and transfer the following categories of personal data:
Identity Data: First name, last name, username, or similar identifiers
Contact Data: Billing address, shipping address, email address, phone number
Financial Data: Payment card details and transaction information (processed securely via third-party payment processors)
Transaction Data: Purchase history, order details, refunds, and exchanges
Technical Data: IP address, browser type and version, time zone, operating system, device information
Profile Data: Account login details, preferences, feedback, and survey responses
Usage Data: Information about how you use our website and services
Marketing & Communication Data: Preferences for receiving marketing communications
3. How We Use Your Personal Data
We use your personal data only when legally permitted, including:
To process and fulfill orders
To manage payments, returns, and customer support
To improve our website, products, and services
To communicate with you about your orders or promotions
To comply with legal and regulatory obligations
4. Disclosure of Your Personal Data
We may share your personal data with:
Service providers (IT services, hosting, payment processors, shipping partners)
Professional advisers (lawyers, accountants, insurers)
Regulatory or government authorities when legally required
Third parties in the event of a business sale, merger, or restructuring
All third parties are required to respect the security of your personal data.
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including the United States. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel only.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.
8. Your Legal Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to processing
Request data portability
Restrict processing
To exercise any of these rights, please contact us at support@crazycarelectronics.com.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting, and the revised date will be updated accordingly.